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Annual report 2016
Financial statements 2016
Financial statements 2016
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2016 in a nutshell
Foreword
NS Groep
Company profile
How NS adds value to society
Scope
Report by the Executive Board
Who’s who on the Executive Board
Report by the Supervisory Board
Who’s who on the Supervisory Board
Dialogue with our stakeholders
Materially relevant themes
Stakeholder dialogue diagram
Our performance in a wider context
Our strategy
Our mission, vision and ambition
Choices in the NS portfolio
Strategic themes
Activities and performance in 2016
Long-term developments
Strategy and materially relevant themes
Managing risks
Group risks
Market regulation
Introduction of new rolling stock
Change programmes
The HSL service
Infrastructure capacity
IT reliability
ScotRail
Safety
Inadequate operating result
Brexit
Corporate governance
Executive Board
Supervisory Board
Organising sustainability
NS remunerations policy
Protecting privacy
Integrity and compliance
Finances in brief
Operating income
Operating expenses
Underlying result from operating activities
Net finance income
Income tax
Other tax information
Profit for the period
Financing
Equity
Financial position
Investments
Scope and reporting criteria
Outlook for 2017
Activities in the Netherlands
Activity report
The train journey experience
Customer satisfaction
Personal safety
The train experience
The station experience
Accessibility
Sustainable mobility
Operational performance
Punctuality
Crowded trains
Availability of trains
Purchases, revisions and upgrades
Influence of the weather
Hindrance due to service disruptions
2017 timetable
International connections
Railway safety
Occupational safety
Energy
Waste reduction
Better and More
The door-to-door journey
Use of the public transport smartcard
Journey information improvements
Information in the event of disruptions
Bicycle parking
Bicycles and service
OV-fiets
Car parking
NS Zonetaxi
OV Service Shops
Retail at the station
NS as an employer
Recruitment
Diversity and inclusiveness
Learning at NS
Collective labour agreement
Code of Conduct
Sickness absence
Mobility
Leadership at NS
Employee participation
Staff engagement
Other activities
Sustainable procurement
Innovation
The Soil Remediation Foundation
Our impact on the environment and on society
Key developments in 2016
Socioeconomic impact of mobility and journey time
Environmental impact: emissions, land use, waste, water and noise
Socioeconomic impact of safety
Socioeconomic impact of training, employability of staff and diversity
Socioeconomic impact of expenditure and stations
Case study: alternatives for Zeeland
The purpose of an impact analysis
Growth process
Methodology, scope and principles
Operations abroad
Abellio
Abellio’s strategy
Abellio UK
Franchises
Abellio Germany
Franchises
Qbuzz
Financial statements
Financial statements
Consolidated statement of income for 2016
Consolidated statement of comprehensive income for 2016
Consolidated statement of financial position as at 31 December 2016
Consolidated cash flow statement for 2016
Consolidated statement of changes in equity
General explanatory notes
Notes to the consolidated statement of income
Notes to the consolidated statement of financial position
Significant accounting policies
Company financial statements
Company balance sheet as at 31 December 2016
Company statement of income for 2016
Accounting policies applied for the financial statements
Notes to the company balance sheet and income statement
Other information
NS ten-year summary
Definitions
Reporting
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Accountability
Objectives
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Results
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Looking ahead
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Summary
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Activities
Passengers
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Rolling stock
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Stations and retail
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Abroad
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Themes
The train journey experience
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Operational performance
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Europe
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Cooperation
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Sustainability
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CSR
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Door to door
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Stakeholder dialogue
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NS as an employer
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Governance
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Subject
Accessibility
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Parliamentary inquiry into Fyra
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Irregularities in Limburg
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2015-2024 franchise
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Public transport smartcard
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Punctuality
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Customer satisfaction
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Safety (including personal safety)
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Journey information
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Diversity
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Timetable
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International connections
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HR
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CO2
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Energy
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Waste
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Remuneration
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Auditor
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Revenue
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Bicycles
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Purchasing policy
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ProRail
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Ministry
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Business unit
NS Reizigers
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NedTrain
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NS Stations
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Abellio
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Organisation
Executive Board
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Supervisory Board
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Strategy
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Finances
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Risk management
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Corporate governance
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