The door-to-door journey Passengers travel from door to door, and NS is one connecting element in that journey. That is why we also want to make a contribution to the first and last...
Use of the public transport smartcard Around 600,000 passengers daily use their public transport smartcards to check in and out.
Journey information improvements Every year, NS issues more than 500 million pieces of journey advice about timetables, engineering work and disruptions. In 2016, we provided advice in good...
Information in the event of disruptions Correct and timely journey recommendations put passengers more in control and let them make better choices. Every year, NS issues more than 500 million...
Fiets & Service In 2016 we opened Fiets & Service centres at Deventer, Amsterdam Centraal (IJ side), Amsterdam Amstel, Rotterdam Centraal, Utrecht Centraal...
OV-fiets (public transport bicycle) In 2016, private individuals and business users taken together used the bicycle for over 2.4 million trips (2015: 1.9 million).
Car parking 13% of rail passengers use the car to get to the station. In 2016, 820 parking spaces were added to the more than 35,000 parking spaces around stations.
NS Zonetaxi The NS Zonetaxi can be booked from 137 locations. It takes passengers to and from station for fixed fares. In 2016, there were more than 10,000 new...