Customer satisfaction
More satisfied passengers: 77% of passengers
gave traveling by train a score of
7 out of 10 or higher (74% in 2015).
On time more often: 91.3%
Passengers on the main rail network arrived
on time slightly more often and missed a
connecting train less often than in 2015.
Journey planner improved
Passengers can see how long the train is, how crowded,
and which side to get off.
Utrecht Centraal open
Refurbished stations at Den Haag Centraal
and Breda as well.
OV-fiets
An extra 1,000 public transport bicycles.
Over 2.4 million trips by public transport
bicycle (up by 27%).
New strategy
Focus on better performance on the main rail network,
world-class stations, and helping make the
door-to-door journey go more smoothly.
Train journeys
Over 1.2 million per working day
in the Netherlands.
International connections
Thalys: extra trains in the morning and evening.
Intercity direct: every fifteen minutes between Rotterdam and amsterdam.
Abellio
€2,100 million revenues.
(€2,100 million in 2015)