Company profile NS operates in the public transport sector. We encourage the use of public transport and we keep the Netherlands moving.
Report by the Executive Board Back on track. That is how Roger van Boxtel, the Chairman and CEO, described 2016 for NS. NS is back on the rails and the Executive Board is looking to the...
Outlook for 2017 In 2017, NS will continue on the course previously set. There will be a clear focus on performance on the main rail network, including the HSL, the...
The train journey experience Together with our partners in the public transport sector, NS is working on improving all elements of the train journey. Passengers expect excellent service...
The station experience We offer passengers various facilities at the stations so that they can spend their time there comfortably and make the most of that time. The station...
OV Service Shops: public transport service centres NS is collaborating with other carriers in providing public transport service centres – ‘OVservicewinkels’ or service shops – at stations. Customers can go...
Retail at the station NS started developing its own retail solutions in an effort to respond to our passengers’ wishes. Ten years ago, there were no market players capable of...