Journey information improvements Every year, NS issues more than 500 million pieces of journey advice about timetables, engineering work and disruptions. In 2016, we provided advice in good time for over 82.0% of disruptions (2015: 79.4%). The scores for our door-to-door journey information rose slightly and ended up at 83.2% (2015: 78.5%). Correct and timely journey recommendations put passengers more in control and let them make better choices.Online Journey Planner improvedOn average, passengers ask for 137,000 journey recommendations a day via the journey planner on the Internet. New features were added in 2016:Planning the journey from door to door with all forms of public transport, including a route mapTrain combinations so that passengers can allow for the possibility of crowdingPrices for international journeysSimple to order domestic and international train ticketsImprovements to the Journey Planner XtraNS provides 800,000 journey recommendations every day through its Journey Planner Xtra app. The app has now been downloaded 5.6 million times. Some of the improvements to the Journey Planner app:Buying a ticket directly using the appTrain radar: seeing where the train is at the momentPlanning the journey from door to door with all forms of public transportPerformance indicators for the transport franchisePerformance indicatorRealisation in 2016*Realisation in 2015Target value for 2019 Baseline value for 2016Journey information throughout the travel chain85.8%81.8%82%78%*The increase with respect to 2015 is partly due to a correction in 2016 as a result of an incorrect system setting. This was rectified, as a result of which the scores are around 3.5% higher than in 2015.