Dialogue with our stakeholders NS has daily contacts with its passengers, both in person and through social media. In addition, we maintain close relations with a wide variety of stakeholders.
Stakeholder dialogue diagram The table below summarises the wide range of dialogues between NS and its stakeholders.
Hindrance due to engineering work Along with LOCOV and ProRail, NS collects data about the nuisance from service disruptions caused by engineering work. This reflects the number of...
Better and More: developments on and around... Under the heading ‘Better and More’, NS and ProRail are collaborating on improving performance on the tracks. The objective is to make the railways as a...
OV Service Shops: public transport service centres NS is collaborating with other carriers in providing public transport service centres – ‘OVservicewinkels’ or service shops – at stations. Customers can go...