Dialogue with our stakeholders NS has daily contacts with its passengers, both in person and through social media. In addition, we maintain close relations with a wide variety of stakeholders.
Materially relevant themes NS bases its policy priorities on material relevance, weighing up the interests of stakeholders and the actual impact that NS can have on the topic.
Stakeholder dialogue diagram The table below summarises the wide range of dialogues between NS and its stakeholders.
Our performance in a wider context A comparison between punctuality and track occupancy in eighteen countries shows that NS is one of the top three.
Our strategy On 1 March, NS presented its new strategy ‘Spoorslags Beter’. With this strategy, we are focusing on our core activities with the aim of improving...
Our mission, vision and ambition Our mission is to make sure passengers feel a connection with NS. Our ambition is to work with partners to let passengers control their door-to-door...
Choices in the NS portfolio In choosing to concentrate on these three core activities, NS has assessed its overall offering of services and products and made some clear-cut choices: NS...
Strategic themes NS will achieve the above primary objectives for 2019 by focusing on eight strategic themes. Activities, projects and programmes have been clustered within...
Activities and performance in 2016 We expect to see the first noticeable results for passengers of the new strategy in the course of 2017.